IRE Kitchen
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July 4, 2009
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Customer Service
If you need help navigating our website, or cannot find what you are looking for, just contact us and we will gladly assist you in anyway we can.

Our office hours are from 8:00 am - 5:00 pm Pacific Time Monday thru Friday.

Customer Service


Call us now - 1-323-933-1896


Sales information: sales@irekitchen.com
Technical support: support@irekitchen.com
Customer service: service@irekitchen.com
Fax us now - 1-323-933-4710


Website queries: webmaster@irekitchen.com
Advertising: advertising@irekitchen.com
Cross-marketing opportunties: opportunities@irekitchen.com

Sales Tax
We are required to charge sales tax on the full amount of orders delivered within the State of California in accordance to the destination prevailing tax rate.

Payment Options
We accept Visa, MasterCard, and American Express. You can safely enter your entire credit card number via a secured server, which encrypts all submitted information. If you prefer, you may also contact our customer service representative to assist you personally over the phone with any other options.

Payment by Purchase Order may be accepted by active open accounts. Once your open account has been established you may select the pay by Purchase Order on the check out page by entering your Purchase Order Number, and your account will be invoiced accordingly.


Privacy & Security Information
IREkitchen.com is committed in protecting information transmitted via the Website, and will take every precautions to protect the privacy and the security of all customer-specific information from loss, misuse, and alteration. Online security is of the utmost important to us, and we want you to feel safe doing business with us online.

The Information We Collect
IREkitchen.com may collect various types of information from Website Visitors, and it may collect transactional information from companies that purchase products from our Website. The information collected may include shipping information and credit card number/expiration date. IREkitchen.com Web server may also collect general data pertaining to every Site Visitor, including the IP address, the domain name, the Web page, the length of time spent on the Site, and the pages accessed while visiting the Site. This information is collected to, among other things, aggregate statistical information, facilitate system administration, and improve the content of the Website. IREkitchen.com may also retain the content of the communications that are sent to IREkitchen.com customer service representatives to help us monitor and improve our customer service.

Use of the Information Collected
IREkitchen.com uses the information that is collected from the Website to better serve its Website Visitors. IREkitchen.com may also use the information collected to notify Website Visitors of changes to the Website, and to notify them of new products made available via the Website.

Cookies
A cookie is a small file stored on your computer by a web site to give you a unique ID. Cookies help make it easier for you to use this site and they help us provide you with the information you need - when and where you need it. Cookies provided by our web site do not contain any credit card or personal information. IREkitchen.com does not know who you are unless you provided that information voluntarily. IREkitchen.com uses cookies to track new visitors to this site and recognize past customers so that IREkitchen.com may present more personalized content. IREkitchen.com does not use cookies to personally identify anonymous site visitors.





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